Upgrade to the last version of CUC as it has been fixed in version 8.0.5ĬSCty05524 'UC 8.9-1 IMAP Authentication failed when using LDAP directory. These are the phones provided to you by your. Here's how to configure a Webex Connect account in Pidgin: XMPP protocol Basic tab Username: first part of your Webex username before the domain Domain: the part of your webex username after the sign. Allow Cisco Jabber to make and manage phone calls. Switch the SELinux mode to permissive using the following CLI command: Cisco Virtual Phone (Jabber) Common Issues. This will result in Defect CSCty05524 'UC 8.9-1 IMAP Authentication failed when using LDAP directory.' If User is integrated with LDAP and it still fails, then OS Secure Mode is probably set to Enforcing on Unity Connection Reset that and enter that in Cisco Jabber Voicemail Credentials section. If users in UC are not integrated with LDAP, when you goto UC Admin Page -> Users -> Settings -> Change Password, from the drop down, you'll notice 'Web Application' password. User entering AD Password instead of Web Application password (If uses in UC are not integrated with LDAP) If no Voicemail section is being displayed, then on CUPS Admin Page -> Application -> Jabber -> Settings, 'Credential Source for Voice Mail' is probably set to CUPĬisco Jabber for Windows (CUPS Deployment) Under File -> Options -> Phone Accounts -> Voicemail, getting 'Invalid username or password' Cisco Jabber for Windows Not Connecting to Voice Mail

Cisco jabber for windows admin